Thank you for shopping with us! This Shipping Policy explains how we process and ship orders.

1. Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Time

Estimated delivery times depend on your location and shipping carrier.

Typical delivery timeframes:

  • United States: 3–10 business days
  • International: 7–21 business days (if available)

Delivery times are estimates and not guaranteed.

3. Shipping Fees

Shipping costs are calculated at checkout based on your order total, weight, and destination.

4. Tracking

Tracking information will be provided once your order ships. Please allow 24–48 hours for tracking updates to appear.

5. Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Orders delivered to an incorrect address provided by the customer
  • Packages marked as delivered by the carrier

If you need to update your address, contact us immediately at info@adrienseguy.com.

6. Lost or Delayed Packages

If your package is delayed or lost, please contact us and we will assist you in filing a carrier claim when applicable.

7. Contact Us

For shipping questions, contact:

Email: info@adrienseguy.com
Phone: +1 (775) 382-5698
Address: 779 Minna St, San Francisco, CA 94103, USA